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Business change that works from the inside out
Organizations don't fail because they lack strategy. They fail when people stop connecting… to their customers, their purpose, their teams, and maybe most of all to the need to be constantly evolving. As Bob Dylan sings, “He who is not busy being born is busy dying.”
Together, Julie Anixter and Dan Hill help organizations navigate transformation by connecting strategy to emotions. Our decades of experience working with blue-chip clients have led us to the firm conclusion that change will fail unless it takes the human element sufficiently into account. What might that look like?
Real transformation is challenging
because it’s an emotional journey.
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Speeches
Provocative, practical frameworks delivered with verve.
Each of these talks and workshops addresses a different aspect of organizational life today—AI adoption, culture, employee engagement, the customer experience, and innovation. Ultimately, however, they share a single, clarifying lens: what's missing isn't more data, better tools, or smarter strategies. What's missing is a shared understanding that the only way big challenges ever get handled successfully is from the inside out. With empathy for everyone involved. Employees, customers, suppliers, and the community at large. Everyone. These sessions don't just diagnose a challenge. Drawing on keen psychological insights about human nature combined with decades of practical business experience, they show you exactly how best to move forward.
TOPICS
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Every engagement runs according to what you want to focus on most. These are the business issues that organizations return to most frequently:​​
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AI & Human Collaboration (productivity meets empathy)
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Change, Trust & Culture (what you can learn anew from The Wizard of Oz)
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Customer Service Experience (fulfillment is the new, big game in town)
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Employee Engagement (why accept things running at less than half-speed?)
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Innovation & Fear (the barrier isn’t resources, it’s stifling curiosity)​​​
Workshops
Speeches make the biggest impact when combined with hands-on, working sessions built around dialogue.
We respect what you’ve accomplished and aren’t into advocating change for its own sake. Instead, we bring into focus unique research on the mindsets and emotions that otherwise cause transformations to stumble. The workshops also deliver new capabilities through practical exercises that will help you internalize and implement sustainable change.
You’ll leave these 1.5- or 3-hour sessions with greater clarity, a renewed sense of mission, and tools that you’ll actually use.
Transformation Labs
Immersive collaborations that develop solutions that customers and employees alike are seeking, thereby driving loyalty.
In today’s world, creativity and courage are the passwords for moving ahead.
Departments and teams are increasingly interdisciplinary, explorative, and responsive. In these labs, you’re invited to re-imagine how you work, lead, and adapt. Part strategic theming, part creative studio — this pair of one-day labs provides an arena in which real change begins to take shape.
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